Customer 360 to Customer Nirvana

Lessons from Customer 360 implementations for insurers On-Demand

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The digital age has made the need for innovation in the insurance industry both urgent and imperative. Several consumer-centric industries are already harnessing the power of new technologies to gain deeper knowledge of their customers, and to deliver personalized, innovative customer experiences. What are the learnings for insurers?

Join Saama and Hortonworks to hear:

  • Common Customer 360 implementation challenges and lessons learned
  • Which new technologies are powering customer experience personalization and how insurance carriers can put them to best use
  • How insurers can tune Customer 360 to drive cross-sell and up-sell, increase Net Promoter Scores (NPS), and personalize the multi-channel customer experience

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